For owners who built it. And owners who just bought it.
I'm Brian Bender. I advise owners of service businesses on growth, leadership, and the first 100 days after a sale.
I've built and run four businesses of my own since 2012. Since 2020 I've advised more than a hundred founders and their leadership teams on the hard calls. I've been on the founder's side of four exits, and in 2009 I worked inside a company before, during and after its sale. I live in Colorado with my wife and our twins, and most weekends you'll find me at a hockey rink.
You just bought a business.
The first 100 days decide whether the deal works. I wrote a checklist for them.
You own a service business.
That covers agencies, professional firms, online services and the trades. I work with a small number of owners at a time on growth, the leadership team under you, and the calls that are hard to make alone. If that's where you are, tell me what's going on.